Company Name: Vacutainer Technology Private Limited
Address: Ramrajpal Farm, Mathura, Mathura, Uttar Pradesh, PIN – 281006
Phone: 9779149718
Email: vacu9779149718@gmail.com
Introduction:
At Vacutainer Technology Private Limited, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund process in accordance with the terms below.
Return Eligibility:
- Returns must be made within 7 days of receiving the product.
- The item must be unused, unworn, unwashed, and in its original packaging with all tags intact.
- Customized or personalized products cannot be returned unless they are defective or damaged.
- Sale items or clearance products may have specific return restrictions; please check the product details.
How to Initiate a Return:
- Contact our customer support team via email (vacu9779149718@gmail.com) or phone (9779149718) with your order number and reason for return.
- Our team will provide instructions for returning the product.
Refund Process:
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7–10 business days to the original payment method.
- Shipping costs are non-refundable, and customers are responsible for return shipping charges unless the product is defective or damaged.
Exchanges:
- Exchanges are available for incorrect or defective items.
- To request an exchange, contact our customer support team, and we will guide you through the process.
Damaged or Defective Items:
- If your item arrives damaged or defective, please contact us immediately with photographs of the damage.
- We will arrange for a replacement or full refund as per your preference.
Contact Us:
For any questions, concerns, or assistance regarding returns and refunds, please contact:
- Phone: 9779149718
- Email: vacu9779149718@gmail.com